CareConnect provides a secure online software program to assist and meet the documentation and communication needs of organizations serving people with developmental disabilities. CareSoftware's integrated suite of Behavior & Health charting, Human Resources, and Billing support modules helps agencies to maintain individual records and notes; track and report incidents; perform audit and review; collaborate with staff members, state personnel, individuals family; and generate reports.

CareConnect greatly reduces the reliance on and use of paper. It is designed to significantly reduce the cost of paper, stamps, mailing, faxing, copying, phone bills, staff travel time and fuel. It saves time and effort for writing reports and analyzing data, finding documents, and communicating with staff members.